Gameplan

Platform Compliance & Oversight

1. Platform Overview

Gameplan is a content creation and subscription platform that connects professional athletes, coaches, and sports creators ("Creators") with their fans and supporters ("Fans"). The platform enables Creators to offer exclusive content, training insights, behind-the-scenes access, and other digital content through tiered subscription plans and one-time tips.

Gameplan operates as an intermediary technology platform and payment facilitator. Gameplan does not create, own, or control Creator content. The platform provides infrastructure for content distribution, subscription management, and payment processing between Creators and Fans.

2. Content Policies

Gameplan maintains comprehensive content policies that govern all activity on the platform. These policies are designed to ensure a safe, lawful, and respectful environment for all users:

  • Acceptable Use Policy (AUP) — Defines permitted and prohibited uses of the platform, including restrictions on illegal content, adult material, hate speech, and fraud.
  • Terms of Service — The binding agreement between Gameplan and its users, covering account registration, Creator and Fan obligations, payment terms, and liability.
  • Community Guidelines — Standards for community behavior, content quality, and user interaction on the platform.

All users must agree to these policies upon registration. Violations of any policy may result in content removal, account suspension, or permanent termination.

3. Content Moderation System

Gameplan employs a multi-layered content moderation system to detect and address policy violations:

Automated Keyword Scanning: All content uploaded to the platform is scanned against a maintained database of prohibited keywords, phrases, and patterns. Content flagged by automated systems is queued for manual review.

Manual Review: A dedicated moderation team reviews flagged content, user reports, and randomly sampled content on an ongoing basis. Moderators are trained on platform policies and escalation procedures.

Flagging System: Content that is flagged — whether by automated systems, user reports, or moderator review — is categorized by violation type and severity. Flagged content may be temporarily restricted pending review.

Admin Dashboard: Gameplan operates an internal admin dashboard that provides real-time visibility into moderation queues, flagged content, user reports, enforcement actions, and platform-wide content trends. The dashboard enables the moderation team to take swift action on violations.

4. Reporting System

Gameplan provides multiple channels for users to report content or conduct that violates platform policies:

Report Button: Every piece of content on the platform includes a report button that allows users to flag content directly. Reports are submitted with a category selection to help moderators triage efficiently.

Report Categories: Users can report content under categories including but not limited to: copyright infringement, harassment or bullying, hate speech, adult or explicit content, spam or misleading content, impersonation, fraud or scams, and dangerous or illegal activity.

Review SLA: Gameplan aims to review all user reports within 24 hours of submission. Reports involving immediate safety concerns, child exploitation, or terrorist content are prioritized for expedited review. Users are notified of the outcome of their report when appropriate.

5. DMCA & Copyright

Gameplan complies with the Digital Millennium Copyright Act (DMCA) and maintains a formal process for handling copyright infringement claims:

Takedown Process: Copyright owners or their authorized agents may submit a DMCA takedown notice identifying the infringing content. Upon receipt of a valid notice, Gameplan will promptly remove or disable access to the allegedly infringing material and notify the affected user.

Counter-Notification: Users who believe their content was removed in error may submit a counter-notification. Gameplan will process counter-notifications in accordance with the DMCA's statutory requirements.

To submit a DMCA takedown request, please visit our DMCA Takedown Request form or email support@gameplan.io with the subject line "DMCA Notice."

6. Repeat Violator Policy

Gameplan enforces a structured three-strike system for users who violate platform policies:

First Violation — Warning: The user receives a formal warning. The offending content is removed, and the user is notified of the specific policy violation with guidance on how to avoid future violations.

Second Violation — Suspension: The user's account is temporarily suspended for a period determined by Gameplan, typically ranging from 7 to 30 days depending on the severity of the violation. During suspension, the user cannot access the platform or receive payouts.

Third Violation — Permanent Ban: The user's account is permanently terminated. For Creators, any pending payouts are subject to review and may be withheld in accordance with applicable law and payment processor policies. Permanently banned users may not create new accounts on the platform.

Severe violations — including child exploitation material, terrorist content, credible threats of violence, or fraud — may result in immediate permanent termination without prior warning, bypassing the three-strike system entirely.

7. Creator Onboarding

All athletes and creators undergo a vetting process before being approved on the platform:

Application Review: Prospective Creators submit an application that is reviewed by the Gameplan team. Applications are evaluated for authenticity, relevance to the platform's focus on sports and athletics, and compliance with platform policies.

Identity Verification: Creators are required to complete identity verification as part of the onboarding process. This includes providing government-issued identification and completing the Stripe Connect identity verification flow to ensure compliance with Know Your Customer (KYC) requirements.

Compliance Agreement: Before being activated on the platform, all Creators must read and agree to Gameplan's Terms of Service, Acceptable Use Policy, Community Guidelines, and Creator-specific obligations. Creators acknowledge their responsibility to comply with all applicable laws and platform policies.

8. Payment Processing

Gameplan uses Stripe and Stripe Connect for all payment processing on the platform:

Stripe Connect Integration: All Creator payouts are processed through Stripe Connect. Creators are required to set up and maintain a Stripe Connect account in good standing. Gameplan does not hold or manage user funds directly — all funds flow through Stripe's infrastructure.

Metadata Tracking: Every transaction processed through the platform includes detailed metadata, including the Creator ID, Fan ID, subscription tier, transaction type (subscription, tip, or gift), and content category. This metadata enables comprehensive audit trails and dispute resolution.

Webhook Monitoring: Gameplan monitors Stripe webhooks in real time to track payment events, detect anomalies, handle disputes and chargebacks, and ensure accurate payout calculations. Webhook events are logged and retained for compliance and auditing purposes.

9. Stripe Compliance

Gameplan is committed to full compliance with Stripe's platform requirements:

Gameplan has reviewed and complies with Stripe's Prohibited and Restricted Businesses list. The platform does not knowingly facilitate transactions for any business type, product, or service that is prohibited or restricted under Stripe's policies.

Gameplan operates in compliance with Stripe's Services Agreement, including all provisions related to platform responsibilities, connected account management, fraud prevention, and dispute handling.

Gameplan maintains ongoing monitoring to ensure that Creator activities and content remain compliant with Stripe's requirements. Any Creator found to be operating in violation of Stripe's policies will be subject to immediate enforcement action, up to and including account termination and payout withholding.

10. Contact & Oversight

For compliance inquiries, reports, or questions about Gameplan's oversight practices, please contact:

Gameplan is committed to transparency and will respond to compliance inquiries promptly. We cooperate fully with regulatory authorities, law enforcement, and payment processors in all matters related to platform compliance and user safety.

11. Attestation Statement

Gameplan hereby attests that:

(a) All information provided in this document is accurate and reflects the current state of Gameplan's compliance systems and business practices.

(b) The platform complies with applicable laws and regulations in all operating jurisdictions, including consumer protection, data privacy, intellectual property, and financial services regulations.

(c) Gameplan will notify Stripe of any material changes to its business model, including changes to the types of goods or services offered, the markets served, or the platform's fee structure.

(d) Gameplan will promptly report any violations of Stripe's Services Agreement, including any prohibited or restricted business activities discovered on the platform, to Stripe's risk and compliance team.