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Privacy Policy
1. Information We Collect
We collect information you provide directly to us, including:
- Account Information: Name, email address, and password when you create an account.
- Profile Information: Bio, photos, career details, and social media links for athlete profiles.
- Payment Information: Payment details are processed by our third-party payment processor (Stripe) and are not stored on our servers.
- Communications: Messages you send to us through contact forms or email.
- Usage Data: Pages visited, features used, and interaction patterns to improve the Service.
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve the Service
- Process transactions and send related information
- Send technical notices, updates, and support messages
- Respond to your comments, questions, and requests
- Monitor and analyze trends, usage, and activities
- Detect, investigate, and prevent fraudulent transactions and other illegal activities
- Personalize and improve your experience on the platform
3. Information Sharing
We do not sell your personal information. We may share information in the following circumstances:
- With Creators: If you subscribe to a Creator, they may see your name and subscription tier.
- Service Providers: With third parties who perform services on our behalf (payment processing, analytics, hosting).
- Legal Requirements: If required by law or to protect our rights and safety.
- Business Transfers: In connection with any merger, acquisition, or sale of assets.
4. Data Security
We take reasonable measures to help protect your personal information from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction. All data is transmitted over encrypted connections (HTTPS/TLS). Payment information is handled exclusively by PCI-compliant payment processors.
5. Cookies and Tracking
We use cookies and similar technologies to collect usage data and improve the Service. We use Google Analytics for understanding how users interact with the platform. You can control cookie preferences through your browser settings.
6. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you.
- Correction: Request correction of inaccurate information.
- Deletion: Request deletion of your personal information, subject to certain exceptions.
- Portability: Request a portable copy of your data.
- Opt-out: Opt out of marketing communications at any time.
To exercise these rights, please contact us at support@gameplan.io.
7. Children's Privacy
The Service is not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take steps to delete that information.
8. Data Retention
We retain your personal information for as long as your account is active or as needed to provide you with the Service. We may also retain certain information as required by law or for legitimate business purposes.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes via email or through the Service. Your continued use of the Service after changes constitutes acceptance of the updated policy.
10. Contact
For questions about this Privacy Policy or our data practices, please contact us at support@gameplan.io.